Customer Innovation Manager – AAK

Everything AAK do is about Making Better Happen™.

AAK specializes in plant-based oils that are value-adding ingredients in a vast number of consumer products, making these products better tasting and healthier. AAK improve functionality and make the products more sustainable. AAK’s value-adding solutions enable the customers to be successful in a better way.

AAK has more than 3,900 employees closely collaborating with the customers through 25 regional sales offices, 15 dedicated Customer Innovation Centres and more than 20 production plants around the world

Listed on Nasdaq Stockholm and with headquarters in Malmö, Sweden, AAK has been Making Better Happen™ for 150 years. 

About AAK Karlshamn

Site Karlshamn is the largest and most complex site in AAK. It was founded in 1918 and is located at the Baltic Sea coast surrounded by a beautiful archipelago and grand oak- and beech-tree forests perfect for recreational activities. The site has approximately 470 employees working in sales, customer innovation, quality assurance, production etc. and supplies into many industries including chocolate and confectionery, bakery, dairy, plant-based foods, personal care, animal nutrition, infant nutrition, candles, rubber and more.

About the position

AAK are looking for a Customer Innovation Manager to the Technical Products team.

The main objective for the role is to develop new solutions based on AAK:s oils & fats technology for the candle industry and to provide technical support to all customers within the technical segment. In the development cycle the Customer Innovation Managers collaborate closely with the customers uncovering their needs and finding the best solutions for them and AAK, applying AAK:s co-development concept.

The job requires travel, mainly to visit customers, but also to attend trade shows and other industry events. It includes development work in our WaxWorks™ candle lab at AAK:s site in Karlshamn and being a key contributor in our Technical Products go-to-market team.

You will also be required to work closely with AAK:s production team to ensure that new products can be produced in an efficient way. Knowing the capabilities and constraints of AAK:s production sites is key to a successful execution of the development projects.

AAK believe in empowering the employees to be independent, while putting trust in each other and sharing accountability, creating an interdependent culture.

About you 

You have a technical university degree within chemistry, chemical engineering, food technology or other relevant subject and you have at least 3 years work experience in product development, technical customer service or other relevant field.  

Previous knowledge in oils & fats technology and in particular fat crystallization it is of great benefit, but not a pre-requisite as AAK offers training in oils & fats specific subjects.

In your work you enjoy a great variety and appreciate close interaction with many stakeholders. As a person you are systematic, thorough and a fast learner. You enjoy working independently but also see the great benefits from team collaboration. It is important for you to build long-term relations and understand the real customer need.

You are an excellent communicator in speech and writing and enjoy intercultural interaction. Fluency in English is a prerequisite.

Contact and application

If you have any questions regarding this position, please contact Mats Högström at Högström & Co Management AB for further information. Please submit your application as soon as possible through Welcome!

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